faq

Slime-related issues

Q: Is the SLIME GOGO Slime Academy product safe?

A: Our products are safe and harmless, and have passed SGS safety certification. We do not contain any harmful substances, use real materials, and maintain consistent quality!

A: Before playing, please remember to wash your hands thoroughly and apply the magic oil before having fun!

A: If slime accidentally gets on your clothes or hair while playing, you can soak it in warm water and gently rub to clean it.

A: Please remember to wash your hands after playing. Some children with allergic constitutions may experience peeling if they forget to wash their hands after playing. Parents, please don’t worry; applying some hand cream can help relieve it.

A: During the summer when temperatures are higher, the slime tends to be softer or sticky. You can put it in the refrigerator for a while or add a small amount of baking soda solution, mixing it until it is no longer sticky.

A: In the cold and low temperatures of winter, the texture of the slime may be relatively hard. You can appropriately add one or two drops of glycerin and mix it to adjust it to a suitable feel.